Customer service is becoming an artifact of a time that has long since passed

The other night I was watching Game of Thrones on HBO Now through my Apple TV (yes, how many products can I mention in one sentence?). Up until now, Apple TV and HBO Now has been a great service where I’ve really enjoyed the shows and the quality used to bring them to me. However, on this evening (and the … Read More

duaneCustomer service is becoming an artifact of a time that has long since passed

Why white privilege is the wrong battle to be waged in seeking equality and justice

There’s been a lot of talk lately involving the concept of “white privilege” and how quite often a Caucasian will misunderstand his or her benefits of being white while trying to appear just towards those who do not maintain the same generic status. Some examples are the #alllivesmatter versus #blacklivesmatter, which is often used as an erroneous argument of “I … Read More

duaneWhy white privilege is the wrong battle to be waged in seeking equality and justice

The Problem of Dealing With Race By Invoking Historical Ancestors

Race seems to be a big issue these days. I guess that’s a good thing. It means people are thinking about the concept and discussing it with others. At least that’s my hope. In some cases this is massively necessary because it helps deal with oversights that have been going on way too long. In other cases, not so much. … Read More

duaneThe Problem of Dealing With Race By Invoking Historical Ancestors

Getting pulled in by Amway’s Pyramid Scheme Crap

Recently, there’s been a lot of talk about Amway (headquartered in Ada, Michigan) because it was ridiculed on the very popular Netflix show House of Cards. As a result, Amway has responded, as well as Dick DeVos (the son of one of the co-founders of Amway). Basically, what it boils down to is that the company claims it is being … Read More

duaneGetting pulled in by Amway’s Pyramid Scheme Crap

Solving the School “Costs” Problem

Recently, President Obama push forward the idea of making community colleges “free” to students. This, supposedly, will give downtrodden students an opportunity to get an education and improve their lot in life. A nice thought. A nice idea. But again, it does too little and in the wrong place. First off, I think it’s great that our president is talking … Read More

duaneSolving the School “Costs” Problem

Apple’s problem with its Apple Watch

So Apple finally announced its innovative Apple Watch, and the whole world is going crazy over it. Well, not really. As a matter of fact, what I seem to mostly be reading is a lot of criticisms against it. And for Apple, that’s never really a good thing. But I do have to point out a couple of problems, and … Read More

duaneApple’s problem with its Apple Watch

My Proposal: Please give us interesting news instead of what we’ve been getting

Here’s a confession. I read the newspaper every day. And some days are more informative than others. But I’m going to go out on a limb here and say that the news over the last couple of months has been really crappy, almost to the point of where I sometimes suspect that today’s newspaper might have been recycled from a … Read More

duaneMy Proposal: Please give us interesting news instead of what we’ve been getting

Still no such thing as a free lunch

Some moron running for senate in Georgia thinks he has a great idea to, well, I don’t really know what it would solve, but like usual, a House Representative in Georgia, who wants to rise in power, thinks it’s a really good idea to put school children to work to earn their “free lunches.” Basically, U.S.Representative Jack Kingston thinks it … Read More

duaneStill no such thing as a free lunch

It’s not really charity if you want credit for your giving

Years ago, I used to work for a hotel that loved good publicity. It would volunteer for neighborhood “giving” things, and then recruits its employees to provide the ground work for what needed to happen. And then it would release a big press release about how much that hotel was doing for the community. One of the employee “perks” of … Read More

duaneIt’s not really charity if you want credit for your giving

Amazon’s Business Practices Discriminate Against the “Out of Money” Class

Today, I was thinking of buying a book that I don’t really need, but for some reason felt I had to have it right then and there. So, I went onto Amazon’s site, put in the information for the book and found out that I could purchase it used for $7.54. I went through the full process of buying, but … Read More

duaneAmazon’s Business Practices Discriminate Against the “Out of Money” Class