That Moment When You Realize the Customer Service Rep Doesn’t Really Want to Talk to You

I was in a gas station today, buying some milk. I’ve been in this gas station so many times before that I’d forgotten when I didn’t used to go to this little convenience store. Anyway, the cashiers are generally tolerable, meaning that they say hi and that’s generally about it. But they don’t act rude or anything like that. So it’s just one of those normal places that you shop where you wouldn’t consider it to be the best place in the world to shop.

Anyway, when I went to the cooler to get some milk, I happened to notice that the milk was all “Meijer” brand. I was kind of surprised by that because I tend to buy most of my milk at Meijer and didn’t expect a gas station to stock it as well. Well, much to my surprise, right then and there I discovered that the gas station I’ve been frequenting for years is actually a Meijer gas station, although it isn’t as marked as some of the other ones you see in town. So I was kind of surprised by this and started a conversation of that nature with the clerk.

What I experienced was one of those moments where you realize the person you’re talking to wants to do anything but actually talk to you. A few seconds into the “conversation” I was actually feeling kind of stupid, realizing that I wasted a lot of energy trying to engage this woman in conversation and only got the most brush off of a talk I’ve ever had. It wasn’t like I was asking for a date. Strangely enough, I walked away from that store thinking, wow, I don’t ever want to go back to that convenience store again.

I hadn’t really given a situation like this much thought over the years because most of my interactions with people tend to be quite positive. I’m a sociable kind of guy who likes to talk to people, and as a result, I find a lot of people who are quite conversation in return. But this was the first time in a very long time that I ever came up to someone who I really felt wanted to be in any place but a place where I happened to be standing in front of her.

At least I got my milk. But I’m not sure I’d want to get it from that place again.

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