Tag Archives: Star Wars Galaxies

The Strange World of Free to Play (F2P) Games

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Lately, I’ve been playing City of Heroes, which for those who don’t know it, is a massively multiplayer online persistant world game, often referred to as an MMO, or an MMORPG (for role playing game). Years ago, I started playing the game, when I was bored with whatever other MMO I was playing at the time, and recently, I installed it again and decided to pursue its new play model.

You see, in the old days, the game used to cost $15 a month to play. Now, in order to attract more players, the game has turned into a Free to Play (F2P) game, much like the previous success of Lord of the Rings Online, which went to a F2P model in hopes of avoiding going backrupt. And it succeeded, which has breathed new life into other games that don’t want to go the route of Star Wars Galaxies (which closed shop after not being able to maintain a consistent player base.

The way a F2P model tends to work is that you are allowed access to certain areas, and maybe certain characters, but some parts of the world/universe are off limits or you have to pay a little bit more in order to access those areas or use extra characters. Not really wanting to do the barter thing with every little thing in the game, I subscribed to a VIP membership, which is essentially the same sort of $15 a month I was playing before. This gives me complete access to everything, although I have noticed that every now and then I still buy something that is “extra” in the game.

Which brings up a thing that has kind of bothered me about this model. If I’m someone who is a willing subscriber, I really should be given 100 percent access to everything. Yet, I still feel a bit nickle and dimed in this type of environment. But I appreciate the game, so I have been willing to shell out a bit more money just to contribute to the game I hope to be playing for some time.

Which brings me to how this sort of model doesn’t work. And Blizzard, the makers of World of Warcraft and Diablo 3 comes to mind. World of Warcraft is a pay to play game (P2P), and that’s fine. But the developers (or owners) have become somewhat greedy. They have continued to insert things into the game that they want you to pay for outside of the game. So, even though they’re making a crapload of money for their product, they’re still trying to nickle and dime people beyond the quarters they’re already getting. And don’t get me started on Diablo 3, which is a game that cost me $59.99 to buy (or was it $69.99?), and then they launched the game with all intentions of adding a “pay Blizzard’s greed” auction house, where you will pay real money to buy things in the game.

Years ago, Blizzard was seen as the good guy when it came to games, but lately, I can’t say the same. Diablo 3, for sake of clarification, sucked. It was a crappy game that wasn’t worth the money, the time, or even the energy. The fact that it had the name of two of the greatest games in history as what it was supposed to be a sequel made it even worse. Diablo and Diablo 2 were both great games. They even made the game required to be online at all times, which I suspect had more to do with hoping to get people to feel comfortable with giving money to the auction house model (single players would have never gone online where they’d have to see the auction house every time they signed onto the game) than it was for security or any other stupid reason.

A recent major name in online games is Star Wars: The Old Republic, which I played when it first released and enjoyed it for the first month or so. The game was missing a lot of needed content, so I gave up on it. Now, it’s supposedly going to be going F2P, mainly because they milked every nickle and dime they could get out of the subscription model. I doubt I’ll ever play it again, even though I had fun with it when it first released. The problem with the game was that it was completely on rails the entire time, and an MMO requires a world where you can go anywhere and do anything. That was never part of the very linear model of SWTOR.

Which brings me back to City of Heroes. I enjoy the game and play it a lot. But I fear that there’s this attempt to make all games so-called F2P, when in reality the companies are hoping to rake in dollars through this model. Bioware has announced that Command & Conquer: Generals 2 is going to be released as a F2P game, yet be online all of the time, and there will be no single player game. I suspect it’s going to be a major failure, but that’s just my opinion. I see the reason for such a release is not because that’s the way the market is going but because executives of gaming companies see this as an easy way to separate people from their wallets. Unfortunately, what they don’t realize is that most people who opt into these dynamics are of the older gamer base, and we’re not stupid or as gullible as they’d like us to be. That’s why several versions of this model will fail.

What a lot of these games are forgetting to realize is that what makes people pay to play these games is that they are designed to be fun, not because there’s a free model that they’re attracted to first. That’s why companies like Zynga and anything affiliated with Facebook is struggling these days. People don’t want to be fleeced by companies using them to make money. They want to have fun. And AFTER they have fun, if they perceive that there’s MORE fun to be add by contributing to the company, they will. But holding out a carrot and then giving nothing but expecting everything is going to be the reason why so many of these future properties fail.

And then we’ll start to read all sorts of articles about how no one is buying computer games any more, kind of like the music industry lamenting about how people aren’t buying music. They are buying music; just not from you.

And that’s our lesson for the day. Now, it’s time for me to get back to my superhero Desktop Support Girl, the savior of all broken computer systems in Paragon City.

Sony Proves Yet Again That It’s the Company to Go to If You Want to Hate a Company

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Not too long ago, Sony was attempting all sorts of mea culpas over the fact that its networks were hacked, and everyone who ever did business with them was royally screwed because Sony had lousy security in place. You’d think after something like that, they’d really walk on lots of egg shells around customers. Well, think again.

Turns out that yesterday Sony decided to push forth a new set of usage terms for anyone who wants to access the Playstation Network. Rather than something along the lines of “we’re here for you”, their new terms of service essentially state: “If something happens, go screw yourself.” Well, not the wording exactly, but they state that if you want to use their service, you agree to arbitration in case ANYTHING ever happens. In other words, if you want to use their service, you’re not allowed to sue them any longer. Translation: “Go screw yourself.”

Over the years, I’ve distanced myself from all things Sony mainly because their customer service has been atrocious. My last real brush with them was with Sony Online Entertainment, which were the original gangstas behind Everquest and Star Wars Galaxies. Aside from destroying both of those games, SOE made it quite clear that if you wanted to play one of their games, you did it on their terms and their terms alone. After awhile, I ended all of my subscriptions and sent any further emails (and attempts to “Welcome” me “back”) into my spam folder. Even my spam folder felt disgusted from having to deal with anything sent by Sony.

Years later, I made the critical error of buying a Playstation 3 because I wanted a decent blu-ray player. It’s been generally okay, but in order to access Netflix, I had to go through the Playstation Network, and let’s just say that it works fine until Sony decides to interject itself into the mix, and then I spend about an hour trying to get it to work properly again. And then it works fine for a week or so, so I don’t cancel it completely.

But last night, I got the indication that if I wanted to continue using my Playstation 3 in the future, I had to agree to their one-sided demands. So, realizing that to not agree would effectively turn my Playstation 3 into an electronic brick, I agreed. But I wasn’t happy about it.

Turns out, not a lot of other people are either.

At least until I discontinue Netflix, I have to deal with the Sony Mafia. And then I intend to cut them off forever. I have enough crappy companies I already have to do business with. One less won’t make me feel bad.

When a Gaming Company Jumps the Shark

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Years ago, I used to be a seriously addicted Ultima Online fan. I played it every day. I became a counselor in the game, which meant I officially worked for EA as one of the in-game special operators who helped other people who were having problems in the game. I ran community events that were quite popular. I mean, I lived and breathed the game.

Then EA decided to do something really stupid. The game population was having problems at the time due to a segment of the population that was preying on other players. The forum community was in an uproad, demanding something be done about it. There were all sorts of alternatives EA could have taken, including to continue to ignore the problem. But they decided to take the easiest route, which was to create a completely “safe” environment in the game by completely duplicating the entire world and then making that “new” area safe. Oh, sure, you could stay in the dangerous area, or you could go to the completely safe area and eat candy canes with the rest of the safe population. And that’s what everyone did. And the old lands died out because no one went there.

But something else happened, too. People stopped playing the game because it became too easy. You couldn’t be killed, and suddenly the game seemed like a joke of its previous existence. So people left in droves. And then new games appeared, like Everquest, so that became the new stomping ground. UO died out. Oh, sure, it’s still around, but it’s a shadow of its once great self.

To me, the reason was that the owners of the game listened to the players, and then when it came time for really listening to the feedback, they decided to take the easier path and then stopped listening. The players, pissed, and practically screaming at the developers, kept begging them to listen to what was happening to the game. The developers not only didn’t listen, but they closed down the forums, figuring that as long as they didn’t have to listen to the complaints, then the problems didn’t exist.

So a LOT of people just dumped the game. I did as well. I realized they weren’t paying attention to the players any more, so I went and found another game.

Fast forward some years to Star Wars Galaxies, and wow, it’s like they didn’t learn a thing. What’s even funnier is that some of the same names were there making the same mistakes. When the game started going down hill, instead of listen to the player base, they went ahead and completely changed the game to one they thought players would want to play. Boy, were they wrong. The player base disappeared overnight. Realizing they made a mistake, but refusing to admit it, they made another abrupt change, causing the few remaining players to say “screw you” and leave. The game is less than a shadow of its former self. To this day, they refuse to admit they did anything wrong, but in all areas where they discuss how to screw up a game, Star Wars Galaxies is ALWAYS mentioned as the showcase of an example of what NOT TO DO EVER.

Well, fast forward to today, and we have the most popular game on the planet for MMORPGs: World of Warcraft. Yesterday, they made an announcement to do something that has me shaking my head because it’s like I’m reliving those two previous examples over again.

You see, some weeks ago, WoW decided that it was going to implement this new feature called REALID, which meant that in order to group with your friends, you had to present your real identification and play as yourself, not as a character name. If someone wanted to know who you were, they would know. This pissed people off, but Blizzard, the maker of WOW, said that you don’t have to use REALID if you don’t want to. Then they announced yesterday that in order to use the forums for WOW or their new game coming out called Starcraft 2, you have to use REALID. What they didn’t really mention is that as their parent company Activision is now partnered with Facebook, this is more about giving identification information to Facebook than it is in presenting a new way to socialize in the game. People are pissed. People don’t like having their ID out there when playing a game.

To prove how dangerous this is, one of the trash-talking employees for Blizzard stated it was no big deal and put his own information out there. In no time, all of his private information was out there, and suddenly his phone was ringing off the hook from angry players, and his Facebook account had to be shut down because of the onslaught of attacks. The problems he’s experiencing are still going on. Blizzard’s response wasn’t to realize they made a mistake but to unofficially announce that its employees wouldn’t have to comply with REALID, just the players would.

This has started a nightmare of bad publicity for Blizzard, which is treating it like the old ad business, thinking that as long as people are talking about Blizzard, it must mean good business.

I’m starting to hear A LOT of people talking about dumping WOW because of this. And that’s interesting because up until now I’ve always believed that the only thing that could ever destroy WOW would be WOW itself. I just didn’t think it would happen by allying itself with the scuz bucket that is Facebook.

This should play out to be a very interesting situation. I’ll be watching this closely.