Vilifying Debate

I was taking a required “Crucial Confrontations” course today at work. I find these exercises really funny because they’re designed to “help” you deal with confrontations at work but automatically make an erroneous supposition that everyone who has a job also has negative confrontations at work. Then it gets worse because they assume that you’re constantly at odds with people and that you’re obvious lacking in abilities to handle yourself in these horrible circumstances. I’m going to let you all in on a little secret: I get along smashingly with the people I work with, and a course on “Crucial Confrontations” needs a crucial confrontation with its suppositions because not always do we have problems with the people with whom we work. It’s actually pretty funny to listen to a group of people who actually get along with each other trying to find some reason to complain before giving up and deciding that they’d rather just eat more of the free bagels and laugh with each other over how ridiculous life can be sometimes.

But one thing that was included in the conversation that kept bugging me was the fact that the authors of these series of books and corporate programs (Grenny Patterson and Switzler McMillan…really, are these really their names?) seem to have a HUGE complex with the process of debate because every time they mention it, they use such statements as “avoid letting someone use debate tactics in conversation”. In other words, they don’t see debate as what it is, but as they seem to perceive debate might be.

And this is what I want to talk about because I’ve seen this mistake a lot, and my supposition is that this is a mistake often made by people who never did debate, or might have done it but never did it very well so that they have been scarred by the premise of debate forever. To them, debate is this evil thing that people do in order to hurt other people. When they talk about “debate tactics” they’re not talking about using advanced persuasive skills to convince another person of the merits of your side’s arguments, but think of it as insults, biting commentary and probably snide attempts to dominate a conversation unjustly.

I see it used in the media a lot, mainly because the majority of people do not have a history of positive debate. Instead, their closest brush with debate has been a political campaign where one individual used some parlour trick to disgrace his or her opponent during a quick exchange that was handled on national television where people get sound byte moments of time to win or lose a campaign. Or they think of the few “debates” they’ve seen between two talking heads on some violent political show where people screamed each other down until one person managed to survive long enough to get his or her point across in some zero sum diatribe that never consisted of a moment of actual conversation.

People have forgotten that the founding fathers dreamed of a future of cool and deliberate conversations between people to decide what might be the best course of action for any number of different circumstances. Debate in this country was supposed to be the kind of conversation you find between common men who would argue points of view like was supposed to be done in a court of law before lawyers became the main attraction. People were supposed to be able to hold public conversations so that the best possible views could be heard, and then people could make enlightened decisions based on having heard all of the good information provided for them.

Instead, we base our decisions on sound bytes and screaming matches. Or even worse, we listen to only those voices we already agree with, so we don’t even allow ourselves to be exposed to voices that might differ from the ones we already hear on a constant basis. This means that new ideas are ignored and avoided while we keep hearing the same bad ideas over and over again, because that’s all we’re ever capable of hearing.

Debate in this country is seriously lacking, and part of the problem is the derision we cast towards the very nature of debate itself. Having a conversation with someone you disagree with used to be a wonderful thing until people stopped communicating and just went to “win” arguments with people they disagree with. When that happens, we stop listening to what other people have to say and hope to keep talking long enough to exhaust the other guy so that we’re all that other people hear.

A few years ago, I was lucky enough to hear a debate between a very good collegiate team from Ireland against one of our top teams in the United States, and what was so interesting about the debate was that the issue was about immigration, and in the beginning, it appeared the Irish team was at a disadvantage because the conversation was one that was dominating the US market. But what happened was that the Irish team brought up arguments and evidence that people in the United States rarely, if ever, get to hear, and it was as if we were hearing about immigration for the very first time, even though we hear it practically every time there is an election in the United States. During this one hour or so debate, it was unique, different and overwhelming.

Unfortunately, we don’t partake in such exchanges like that very often. Instead, we remain with tunnel vision and pretend we know all of the facts because we’ve been convincing ourselves that we’ve heard it all before and compartmentalize any opposition before we actually even hear the first opposing word.

There’s not enough debate in this country as it is, and the very little there is remains locked up in despair because people have already decided what is and is not “debate”. So, like the whole Crucial Conversations joke of an educational module, we are doomed to treat debate as opposition to good conversation, leaving us in a state of rarely ever learning anything new. And that is truly sad.

8 thoughts on “Vilifying Debate”

  1. I was once involved in a business mediation with someone whose background was in psychotherapy. I thought it went quite well, and didn't find out till afterward that she was extremely upset by it: her expectation was that it would be like a relationship mediation, where everybody is given safe space in which to air their feelings. When the mediator kept turning the conversation away from feelings and toward dollars and cents, she felt unheard and picked on.I suspect this is a similar issue. Neither style is right or wrong, but when one's person's needs or expectations are for one thing and the other's for the other, things are going to get ugly. Debate is great in its place, and so is relationship counseling – it's when they collide that matters come unglued.

  2. I like what you are saying. . . but, I think that the problem is we live in a country where we like to speak and don't bother to listen. We also live in a place that is SOOOOO politically correct, it is almost impossible to actually speak and say what you need to say. It also comes down to the whole concept of critical thinking. If people would stop and actually THINK, well, then perhaps debate wouldn't be such a "bad" thing after all. Thanks for talking about it!

  3. Hey Duane,
    It’s kind of funny but if I erased the oppositional statements in your note and just read the positive ones, you would have made my argument for me!

    Our entire body of work is about the precise purpose you address. Our research has caused us to focus on Crucial Conversations because we’ve found that most people move to silence rather then venturing into high stakes disagreements. And the costs are enormous. You rightly point out that our civil society was built on an assumption that public debate would unify people and bring the best ideas to the fore. I’ve long been influenced by John Stuart Mills work that suggests that the safest path to truth is the contest of opinions.

    Our work has been more in an organizational context but has demonstrated that people’s failure to surface disagreements leads to medical errors, damaged careers and failed relationships.

    I’m sorry you had a bad experience in the Crucial Confrontations training. But you used an interesting strategy by selecting out a single statement which is easily refuted (i.e. the Crucial folks have a problem with “debate”) and representing that as a core point of the training. It isn’t. In debate, isn’t that called a “Straw Man?”

    Small rub aside–I applaud your piece and couldn’t agree more with your central point.
    Warmly,
    Joseph Grenny, co-author of Crucial Conversations, etc.

  4. Actually, Joseph, a lot of what the book says is not in conflict with my beliefs. The debate part was, and it wouldn’t have been that much of an issue for me if it wasn’t brought up so many times during the training. You see, part of the problem with a lot of these modules (and I don’t mean yours in particular but modules in general) are reliant upon the individuals who lead the classes. And when someone takes a small piece out of a larger picture and makes that the dogmatic center of the core argument, when it wasn’t intended to be, it tends to weaken the overall picture.

    But I do understand when people disagree with me, especially the author of the books themselves, but I am quite grateful that you did take the time to comment and clarify further here. Thank you.

  5. I think you are right, Duane–and I am sorry if the “debate” point obscured the larger issue of FOSTERING not stifling disagreement. Keep up your good work–we’re on the same mission!

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