Twitter: The Technology Everyone Uses Yet So Many People Hate

Recently, I’ve gotten into the whole Twitter thing. Before that, I was strictly a blog guy who swore he would never really get into Twitter. But a few years back, I opened up a Twitter account because I’ve always been one of those “well, everyone else is doing it, so I should, too” kind of guys. Like most people who join Twitter, I followed a few people, waited for the throngs to follow me, realized no one was going to follow me and then just stopped using it. I figured, like so many other people do, that it obviously doesn’t work because it wasn’t working for me.

Yet, since then, a few nations, including Egypt, collapsed because of the use of Twitter. No matter how I tried to ignore the story, it was HUGE, and the fact that this strange technology was used to bring down a powerful dictator really was hard to pretend it wasn’t this massively large elephant in the corner, practically taking up the whole room. So, recently, I decided I would go back into the technology to see if maybe I might have been missing something.

What I have discovered is that there’s a lot of very interesting information that gets shared on Twitter, but you have to be patient to realize it. If you go into the game with the thought that you’re going to get instant satisfaction or quick results, you don’t understand Twitter. And I didn’t understand it. Now that I’ve started to follow a bunch of people, I’m starting to realize that it’s a pretty interesting way to view the world. Therefore, I’ve decided to give some advice to those of you who may be thinking about getting into it yourself.

1. Follow people you are really interested in knowing more about. This is really important because one of the mistakes I was making was trying to “sell” me and then getting people to start following me. It rarely happens. It actually looks desperate, and who wants to follow someone who is the equivalent of the loser in a bar trying to pick up on anything that walks in? No one does. However, what I did start to discover is that because I’m a writer, and I’m interested in all things writing, I’m going to find a lot of interesting people to follow who actually might have useful information. You also quickly discover who is just there to use it as a marketing tool and who is there to use it as a communication vehicle. Some writing Twitterers I followed, like Publisher’s Weekly, have interesting information they share with their followers. Others, which I won’t name cause this isn’t really a “diss” kind of article, weren’t all that helpful and turned out to be really annoying more than anything else. The hardest thing I found myself having to do was unfollow someone, but sometimes, you need to just because the amount of spam that someone clutters up your channel with can be overwhelming, especially when it’s not helpful.

2. Some people are on Twitter because their egos need to be checked. A lot of celebrity Twitterers are like that, and it’s unfortunate. But it also tells you a little more about them and lets you realize that you’re probably better off avoiding them. One person I started following in the beginning was Felicia Day, who is the creator of the series The Guild. She doesn’t Twit that often, but when she does, it’s usually interesting and worth following. About half of what she has to say is interesting. Mindy Kaling, however, who is the girl who plays the Indian girl on The Office, I thought would be interesting and funny to follow. Personally, she’s not. I found her attempts at humor to be really attempts to try too hard to be cool, and pretty soon I’m probably going to unfollow her. An interesting celebrity I’ve been following has been Wil Wheaton, who is the man who played Wesley Crusher on Star Trek: The Next Generation. I haven’t come to a decision on him so far, as I’m suspecting he’s still looking for validation, as I noticed when some of the senior members of the Star Trek franchise were twittering and left him out, and he actually made a bit of an appeal last night, practically begging for attention. He’s an interesting case because he tends to float between a Felicia Day (interesting to follow) and Mindy Kaling (not worth the time). So the jury’s still out on him. However, it should be pointed out that if you’re hoping to be followed by a celebrity, or even have one actually pay attention to anything you write in response, it rarely happens. I used some of my best funny material in responses to Felicia Day, and I was pretty much ignored, which is probably no different than it would have been had I met her in public. Unfortunately, the lowly among us remain lowly.

3. If your goal is lots of marketing potential, then yes Twitter is a great tool to use, but you’re going to have to put in a lot of work and a lot of time before it ever pays off. If you spam your messages into the channel, people will dump you in a heartbeat, which means you have to use the technology to actually communicate. And like most avenues of communication, if you’re only projecting and not listening, people stop listening to you. Granted, the celebrities still get attention because they’re celebrities, but the average person, like me, is only really going to get attention as long as he has something interesting to say. So if you’re just there to build followers, you’re going to have a hard time unless you can provide something interesting to say. I started off with very few followers, and slowly, I’m building a bit of a following, but I’m not fooling myself into believing I’ve somehow tapped into the Duane-amaniacs. Therefore, I have to make sure that what I have to say is as interesting to me as it is to them, kind of like regular writing is. People avoid spam and really want something interesting to read. Otherwise, why follow you?

4. The social implications of Twitter are huge and have already proven themselves to be excellent. Like Egypt discovered, Twitter gives the average person a voice he or she might never have had before. When people were looking for information about Egypt and the revolution, well, that was an audience just waiting to hear what had to be said. Twitter was perfect for that. What happens to that Twitter audience now is probably even more interesting, but I doubt too many people will study that as researchers always look for that pivotal event, not the continued ramifications of a pivotal event that has run through its play in the media.

5. The complainers and the critics. There was an interesting article today on CNN’s site about the 5 ways Twitter changed how we communicate. What was even more interesting were the comments from the readers. Most of them were from what I like to call the old grandfather who lives in the house that no kid likes to go near, constantly yelling, “damn kids, get off my lawn!” Rather than read the article and be interested in the new technology, the haters showed up and posted responses like Shawn777: “Twitter? I don’t even use that crap” and Guest119 ‘s “200 years from now, provided humanity doesn’t blow itself up with nukes, Twitter will not even be a footnote in tech history.” My personal spin on this is that the majority of the complainers are people who tried it out on a weekend, didn’t get a million followers and then figured it was a dead technology.

6. What is the future of Twitter? Who knows? Certainly not me. I’m pretty late getting on the bandwagon as it is anyway. I do know that somewhere down the line another technology will replace it and be the next “in” thing. I’ll probably be late for that one, too. But right now, Twitter is serving as an interesting way to communicate, and as a writer and a communications professor, it’s hard for me to continue to ignore it.

For the record, if interested, follow me on twitter at DuaneGundrum.

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